Terms of service

Terms of Service

Aisyah Mode — Singapore Purchase & Service Terms | Last Updated: August 12, 2026

Welcome to Aisyah Mode (accessible via aisyahmode.com). This website and online storefront are operated commercially under the brand name Aisyah Mode by UK-registered corporate entity FF COMMERCE LTD ("we", "us", "our", or "Aisyah Mode").

By accessing our website, browsing our catalog, or purchasing products from us, you engage in our "Services" and agree to be bound by the following Terms of Service ("Terms"), together with our Privacy Policy, Shipping Policy, and Refund & Return Policy. This storefront is intended for customers in Singapore, and all transactions are conducted in accordance with applicable statutory consumer protection laws.

SINGAPORE MARKET FOCUSED | CPFTA & PDPA COMPLIANT | OPERATED BY FF COMMERCE LTD

1. Online Store Terms & Age Restrictions

By using this website, you confirm that you are at least 18 years old or have reached the age of majority in your jurisdiction, or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any applicable laws in your jurisdiction (including intellectual property laws). You must not transmit viruses, malware, worms, or code of a destructive nature. Any violation of these terms will result in an immediate termination of your access to our Services.

2. Business Identification & Corporate Details

Store Name: Aisyah Mode

Official Website: aisyahmode.com

Operating Corporate Entity: FF COMMERCE LTD

Legal Form: Private Limited Company (Ltd), registered in England and Wales

Companies House Registration Number: 17398899

Customer Support Email: info@aisyahmode.com

Registered Corporate Office (Administrative HQ — Not a Return Address!):
FF COMMERCE LTD
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom

⚠️ IMPORTANT ADDRESS NOTICE: AUTHORIZED RETURNS ONLY

The UK registered corporate office listed above is strictly an administrative headquarters and CANNOT receive physical product returns.

Returns sent without prior authorization may not be received or processed. All consumer returns must be requested through customer support at info@aisyahmode.com prior to shipping to receive authorization and the designated return warehouse facility address. Review our Refund & Return Policy for complete details.

3. General Conditions

We reserve the right to refuse service to anyone at any time for any legitimate reason. You understand that your content (excluding payment information) may be transferred unencrypted and adapted to meet technical requirements of connecting networks or devices. Payment information is always encrypted during transfer over networks under PCI-DSS standards.

4. Accuracy of Information & Price Modifications

We strive to ensure that all information on this website is accurate, complete, and up to date. However, we do not guarantee that all content is complete, error-free, or current. Use of the information provided on this site is at your own risk.

Product prices are subject to change without notice. We reserve the right to modify, suspend, or discontinue any part of the service at any time, except where required by law.

5. Products & Billing Accuracy

Certain products may be available exclusively online and in limited quantities, subject to our Refund & Return Policy. We make every effort to display product images and colors as accurately as possible; however, actual colors may vary depending on your display settings.

We reserve the right to refuse or cancel any order at our discretion, including those suspected of fraud, abuse, or unauthorized resale. Accepted payment methods include those displayed at checkout (such as Visa, Mastercard, and other supported providers). By placing an order, you authorize the charge to your selected payment method and confirm that all billing details provided are accurate.

6. Shipping, Delivery & Order Cutoff

Shipping, return, and refund procedures are governed by our separate policy pages. We ship directly from our international fulfillment centers to provide you with curated fashion at direct-to-consumer prices:

  • Daily Processing Cutoff: 8:00 PM Singapore Time (SGT).
  • Preparation / Processing Time: 1 to 3 business days (Monday–Friday).
  • Transit / Shipping Time: 7 to 10 business days (Monday–Friday).
  • Total Estimated Delivery Time: 8 to 13 business days.

7. Third-Party Tools, Links & User Content

We may provide access to third-party tools or external links "as is" without warranties or conditions. We are not responsible for the content, accuracy, or practices of third-party websites.

By submitting feedback, product reviews, or comments, you grant us the right to use, modify, and publish such materials without restrictions or compensation. We reserve the right to remove content deemed illegal, offensive, or in violation of these terms.

8. Prohibited Uses

In addition to other prohibitions set forth in these Terms, you are prohibited from using the website or its content:

  • (a) For any illegal purpose or to solicit others to perform illegal acts;
  • (b) To violate any applicable local, national, or international regulations and laws;
  • (c) To infringe upon or violate our intellectual property rights or the rights of others;
  • (d) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
  • (e) To submit false or misleading information or transmit malware, viruses, or spam;
  • (f) To interfere with or circumvent the security features of the site. Violations may result in immediate access termination.

9. Personal Information & Privacy Regulations

Submission of personal information through the store is governed by our Privacy Policy. All transactions are conducted in accordance with relevant privacy regulations, including the Singapore Personal Data Protection Act (PDPA). By using this website, you confirm that you have read and accepted our Privacy Policy.

10. Disclaimer of Warranties, Limitation of Liability & Governing Law

All products and services are provided "as is" and "as available", except where statutory consumer warranties apply by law. To the fullest extent permitted by law, Aisyah Mode and FF COMMERCE LTD shall not be liable for indirect, incidental, or consequential damages arising from your use of the website or products.

Governing Law: These terms are governed by and interpreted in accordance with the laws of England and Wales, without waiving mandatory statutory consumer rights under Singapore consumer protection legislation, such as the Consumer Protection (Fair Trading) Act (CPFTA).

11. Severability & Entire Agreement

If any provision of these terms is found to be unlawful or unenforceable, that provision shall be severable without affecting the validity and enforceability of remaining provisions. These Terms of Service, together with our published policy pages (Privacy Policy, Shipping Policy, Refund & Return Policy, Legal Notice), constitute the entire agreement between you and Aisyah Mode.

Corporate Profile & Contact Details

Store Brand: Aisyah Mode

Parent Operating Entity: FF COMMERCE LTD

Legal Form: Private Limited Company (Ltd), United Kingdom

Companies House Registration Number: 17398899

Official Store Website: aisyahmode.com

Customer Support Email: info@aisyahmode.com


Return Warehouse Facility

Aisyah Mode Returns
Address provided upon email request
Authorized Logistics Facility
(Prior email authorization required)

Registered Administrative HQ

FF COMMERCE LTD
71–75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom
(Administrative Office — No Returns Accepted)

© 2026 Aisyah Mode | Commercially Operated by FF COMMERCE LTD (Companies House #17398899) | All Rights Reserved