Privacy Policy

Aisyah Mode — Singapore Personal Data Protection & Privacy Terms | Last Updated: August 12, 2026

Aisyah Mode operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Aisyah Mode is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, process, and disclose your personal information when you visit or use our Services, make a purchase or other transaction, or otherwise communicate with us. It is intended for customers in Singapore and has been prepared with applicable Singapore privacy and consumer requirements in mind, including the Personal Data Protection Act 2012 ("PDPA") and related requirements and guidance administered by the Personal Data Protection Commission ("PDPC").

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, use, processing, and disclosure of your personal information. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

1. Personal Information We Collect or Process

When we use the term "personal information" or "personal data," we mean data about an individual who can be identified from that data, or from that data together with other information to which the relevant organization has or is likely to have access. Depending on how you interact with the Services, we may collect or process the following categories of personal information:

2. Sources & Purposes of Collection

Sources of Personal Information: We collect data directly from you (during checkout/account creation), automatically through the Services (via cookies), from our service providers, and from Shopify/business partners.

Purposes for Processing: We collect, use, and disclose personal information for purposes reasonably necessary to operate Aisyah Mode, including:

• Providing & Tailoring Services: To process payments, fulfil orders, remember preferences, manage accounts, arrange shipping, and facilitate returns/exchanges.
• Marketing & Advertising: To send promotional communications and provide relevant advertising, where permitted by applicable law.
• Security & Fraud Prevention: To authenticate accounts, secure payments, identify suspicious transactions, and protect our store.
• Communication: To provide customer support, respond to inquiries, and communicate regarding orders.
• Legal & Regulatory: To comply with applicable laws, court orders, or valid legal processes.

3. Consent and Other Permitted Processing

Where required under Singapore's PDPA, we will obtain your consent before collecting, using, or disclosing your personal data for a particular purpose and will notify you of the purposes for which your personal data will be collected, used, or disclosed.

In circumstances permitted by the PDPA or other applicable law, personal data may be collected, used, or disclosed without consent. You may withdraw consent for processing by contacting us, subject to legal and contractual restrictions. We will inform you of the likely consequences of withdrawing consent; however, withdrawal does not affect the lawfulness of processing that occurred beforehand.

4. Disclosures & Relationship with Shopify

We may disclose your personal information to third parties for legitimate purposes, including:

• With Shopify, vendors, and contractors performing services on our behalf (IT, payments, shipping, analytics).
• With business and marketing partners providing advertising services.
• With corporate affiliates or in connection with a business transaction (e.g., merger).
• Where necessary to comply with applicable legal obligations or lawful government requests.

Relationship with Shopify: Our Services are hosted by Shopify, which collects and processes certain personal information relating to your access to the store. Information may be transmitted to Shopify service providers located outside Singapore. To learn more about Shopify's independent privacy practices, please review the Shopify Consumer Privacy Policy.

5. Your Rights and Choices (Singapore PDPA)

Subject to the PDPA and applicable exceptions, customers in Singapore hold specific rights regarding their personal data:

• Right to Access: Request access to personal data about you in our possession, and information about how it has been used or disclosed.
• Right to Correction: Request correction of errors or omissions in your personal data.
• Withdrawal of Consent: Withdraw consent for the collection, use, or disclosure of your data with reasonable notice.
• Communication Preferences: Unsubscribe from promotional marketing emails using the unsubscribe link. We may continue to send non-promotional transactional messages regarding your orders.

6. Additional Privacy Protections

Cookies: We use cookies, pixels, and tags to operate our website, remember preferences, and support advertising. You may manage cookies through your browser settings.

Data Security & Retention: We take reasonable administrative and technical measures to protect personal information. We retain data only as long as reasonably necessary to fulfil the purposes for which it was collected or to meet legal/accounting obligations.

International Transfers: Because Aisyah Mode uses international fulfillment and technology providers, your data may be transferred outside Singapore. We take steps to ensure transferred data receives a standard of protection comparable to the PDPA.

Children's Data: Our Services are not intended for children. We do not knowingly collect personal information from children inconsistent with applicable law. Parents or guardians may contact us to review and action unauthorized data submissions.

Data Controller & Corporate Contact Details